Equinox is a negative, venomous clique, not a lifestyle. - Membership Advisor Equinox Employee Review

1.0
17 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Some trainers love what they do. Some sales reps are there to help, although very few. Some of the mid-level employees love what they do. The floors are clean and the equipment is clean.

Cons

Management in OC is currently just old people trying to live vicariously through their younger ditsy sales clique/instagram friends. This creates a huge gap for the role that is supposed to lead with direction, provide strong guidance and maintain the integrity of an overly priced 24hr fitness. Work here if you enjoy rules made up on the spot about irrelevant situations decided on by inept grown children acting as managers. Work here if you like your sales taken by the sales person that can cry and whine the most. Definitely work here if you enjoy rules of engagement catered by the cliquey manager to benefit their current pet sales rep of the week.

Explore other reviews about Equinox

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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