Membership Advisor - Membership Advisor Equinox Employee Review

3.0
8 Jan 2018
Recommend
CEO approval
Business outlook

Pros

If you love Equinox, are passionate about fitness and want to do develop as a salesperson this is a great gig.. Here are some of the pros I've observed in my past year with the company: -- Free membership -- 40% discount at the shop and spa -- Eclectic clientele base (you'll meet hundreds of people high-up in various industries.. excellent opportunity to network and build a referral business if you're on it) -- Good $ if you consistently hit your individual goal, if your club hits its goal and gets better as you bonus -- You'll build more self-confidence as a salesperson and will learn how to communicate more effectively across the board -- Good sales training experience when you're onboarded

Cons

Having made it over a year with Equinox, there are some serious drawbacks to being a Membership Advisor: -- Terrible base (the $ you make is entirely based on your own merit and if you're lucky enough to be at a good location).. In NYC, there are so many clubs in proximity to each other that you'll inevitably lose sales to other advisors -- No work/life balance (rarely get two days off in a row and your schedule will never be the same every month.. Very hard to be spontaneous and to find time with friends and family.. your life just essentially revolves around Equinox) -- Sales goals are very aggressive and only the best MA's who work around the clock will make bonus -- Sales refreshers held every month are more discouraging than anything.. Role playing is a great tool in small groups from my experience. However, when you're forced to try and sell someone in front of a large group and are scrutinized for everything you say/don't say it's just not effective. Having experienced advisors go through scenarios with small groups and talking it out in a smaller setting is more realistic and more applicable towards real-life scenarios in any sales setting. -- Outreach gets very repetitive

Explore other reviews about Equinox

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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