Front Desk Associate - Front Desk Associate Equinox Employee Review

3.0
26 Sept 2013
Recommend
CEO approval
Business outlook

Pros

You are very involved with the members and meet amazing people.

Cons

No management support or communication. They never listen to what you have to say nor care about the member's experience.

Explore other reviews about Equinox

5.0
4 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing team and staff, smart people, friendly, learned a lot quickly. Really good atmosphere, supportive.

Cons

Compensation not enough but otherwise no con’s. Good benefits.

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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