Supportive, high-performance culture with big ambitions - Customer Success Manager (CSM) Ethena Employee Review

They practice what they preach and really care about their employees

Salaries could be better until the equity turns into something more liquid

Solid client base of incredible enterprise and midmarket companies, with a fantastic product. Very good benefits and flexibility. Great learning experience and opportunity to build up your network of investors and c-suite contacts. The product is agile and the team is willing to make updates and add new features quickly and efficiently. Responsive, elite sales enablement is ready to provide anything and everything you need to crush your quota.

I have never been more micromanaged in my life, to the point I was making mistakes because I was so anxious about making mistakes. Closing deals with whales were overlooked while there was ample time and energy to point out errors, many of them minor. They tout a culture of open feedback, which is extremely important to any team member who wants to succeed. However, there were many times multiple department managers would tell me that another manager had feedback for me, but the manager with that feedback did not approach me, I was expected to go out of my way to ask for it. It felt more like a test to see if I would "go the extra mile" rather than make positive changes to my work as quickly as possible.