This is actually 4.5 stars (nowhere is perfect) but I wanted to bring up the average rating :) - Anonymous employee Ethos Life Employee Review

5.0
29 Apr 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is by no means an exhaustive list, but just the top 3 things I loved about working at Ethos. 1. Smart, passionate, team. IMO this is far and away the best thing about working at Ethos. The Ethos team is packed with extremely smart folks with no egos who are excited to change the life insurance industry. Projects are truly collaborative, even across teams, and I learned a lot from everyone I worked with. 2. Learning and growth. There’s no shortage of projects to work on at Ethos, and leadership is very supportive of people’s responsibilities evolving to suit their skills and interests. If you have the appetite to take on a new project, you’re welcome to— experimentation and moving fast are encouraged! 3. Fun, challenging problems to solve. Ethos has grown a lot in the past few years, but it’s nowhere near as established as its older-than-sliced-bread competitors (in a good way). There’s no shortage of marketing channels to test, product to ship, operations to improve, and customers to cover… you get the idea. You will not be bored :-) EDIT: I do approve of CEO Peter but for some reason can't find the Glassdoor field for it!

Cons

Disclaimer: I don't really think these are Ethos-specific cons, more just overall startup cons. 1. You really have to be a squeaky wheel for the support you need. Ethos is a super fast-paced startup with limited capital, so getting the resources you need to do your best work can sometimes be challenging. You’ll need to be loud, convincing, and tireless when it comes to asking for support. 2. The burnout is real. This is kind of expected when every individual has a ton of responsibility, but it’s still tough. To put it bluntly: Ethos is not the kind of company who will tell you “No, seriously, you should rest” if you’re working late nights and weekends. Drawing boundaries with work can be especially difficult when it feels like all your peers are working around the clock, and seeing green “online” Slack dots after hours is common. It’s definitely getting better with some improvements the People team is making, but don’t come here expecting to put in a 40-50 hour week and feel like you’re on top of your work.

Explore other reviews about Ethos Life

5.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

growing fast. high velocity culture. data driven. focus on ai. no politics.

Cons

stock price has been low. hope it grows fast.

4.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

The managers are patient and are committed to helping this new team be successful. The benefits are some of the best offered by any employer. The people they hire are professional, respectful, and work well as a team.

Cons

One suggestion I would offer is additional structured training for licensed agents in Expansion. As a licensed agent, one of the core principles that has shaped my work ethic is the importance of creating an exceptional client experience. I have always done this by staying educated and current on product changes, communicating effectively, and consistently following through on commitments I make to my clients. At Ethos, however, I received little to no formal training on the various products we offer, when one product may be more appropriate than another, or how to fully utilize our internal systems to best serve clients. While it has been encouraged that agents use AI as an initial resource for answers, this is not an ideal substitute for foundational training, and its lack of efficacy is detrimental to the goal of providing clients with confidence, clarity, and a seamless experience. Relying on AI for operational and product knowledge often requires significant time simply to ask the right questions, with no guarantee of receiving a complete or accurate answer with congruency. This creates inefficiency for agents and inconsistency for clients. If I were provided even one dedicated week of training on Ethos’ proprietary Salesforce processes, the agent portal, and the products within that system, I would be significantly more effective and successful in my role. More importantly, our clients would receive a stronger experience because I would be fully equipped to serve them at a higher level. I have seen colleagues who are highly effective with these systems and product knowledge, and their efficiency clearly contributes to stronger production and better client experiences. With the right training, I believe more agents could achieve that same level of productivity and customer experience.

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