Management lacks direction and is disengaged - Operations Supervisor Etro Employee Review

2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Literally. Dont work there.

Cons

They have absolutely no idea what they’re doing. They dont even have standard operating procedures. Zero direction as to how they want BOH set up but a million opinions about how you set it up. Management is absolute trash. They spend their day online shopping and only care about money goals being met.

Explore other reviews about Etro

5.0
26 May 2024
Recommend
CEO approval
Business outlook

Pros

Gorgeous product and love working for Italian companies! Event team was great and put on some beautiful client events in store and out. The buying team is fabulous and really listen to what we needed in the stores. Best VP I have ever worked for!

Cons

No cons, loved every minute of my time with the company

1.0
12 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Clothing allowance. Some of the clothes is very nice. Somewhat autonomy in how you schedule yourself, your team and how you merchandise older product. If you really like the clothes, you can sell it well and get commission monthly.

Cons

Ineffective tools. Less than mediocre leadership. Invisible market presence. Product training is wildly minimal. Corporate leadership holds a conference call each week asking all stores how they're going to succeed, but leadership never actually offers insight, guidance, or course redirection. They frequently say they're not a marketing company, they're a clienteling company. In turn, practically no one knows about the brand. The few that do and have a history of spending money with the brand are dying off (from old age). It's like they don't want people to come into the boutique already knowing the brand. Then on the following week conference call, you guessed it, corporate leadership is again asking how the stores are going to make $$ and how they'll make up the money that will now be missing from the dying clients going forward. It's laughable and the company has been making less and less money, year after year for quite some time (at least here in the USA). Quality talent leaves. Ineffectual people stay. Toxicity grows organically, from hq down to the stores.

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