Etsy Support works without principles - Anonymous employee Etsy Employee Review

5.0
6 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance The pay is good

Cons

Our job is to suspend some accounts. But without giving any reason and advance communication, and without the opportunity for the user to improve and use again. A lot of times users and we feel like it's for no reason.

Explore other reviews about Etsy

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and talented team members

Cons

Not good life-work balance, but improving on that

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Empathetic, smart people in a lot places.

Cons

Senior leadership has changed alot in the years since the pandemic highs and it's not quite stabilized. Overvalued executors and undervalued those with high EQ and people leadership. Promoted executors into senior roles and then they floundered and exited, or worse they chased away better potential fits for those roles who were overlooked.

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