Pros
Long lunch hour (for staff not on shift) Some teammates are supportive Glamorous company events (annual dinner at Ritz Carlton last year!)
Cons
1. Incapable top management - manipulated by the middle management; no guts to solve any problem; People do not complain because everyone is fear of management; 2. Poor Ops management - most team leaders do not have sufficient knowledge to guide the junior staff. Management are just pointing fingers. Show no respect to the junior. There were so many complains about a particular team head and management should look into it. 3. Demotivated client service team - non-stop changing of management and very incapable management; everyone is looking to leave ! 4. Incapable RM team - a bunch of “shoes polishers”; not able to sell; extremely inflated title (someone called deputy but people really have no idea how could this happen); you get jumping to next level and bigger salary increase only if you are “friend” to the boss. No discipline. 5. Ignorant headquarter - no control of this office; no strategy and understanding of Asia; 6. No career path - middle / top management are pushing talents out; only promote “shoes polisher”; dominated by “guai lo”;