This is a sales company, not a hair removal company - Waxer European Wax Center Employee Review

1.0
9 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Fun coworkers My manager was okay

Cons

Pushy sales of products that are questionable. What *IS* is in the lotion or body wash that supposedly makes waxing less 'ouchy'? What *IS* it in the eyebrow serum that grows hair? No one could tell me. A coworker said she lies to clients and says it worked on her. That's when I knew I was quitting. Low commission and no commission on the free wax services. I'm not a fan of hard wax on back/legs/arms. They kept telling me I wasn't doing it right when I complained it didn't get all the hair. Once I started my own wax studio and began using soft wax for those areas I could get every little hair. Lots of no shows I kept being written up for not selling 3 products per shift. 8 hours of waxing is hard on the body. Waxing is very labor intensive. It's easy to get burned out. Impossible to get a day off if you can't find someone to cover your shift.

Explore other reviews about European Wax Center

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely amazing management, and lovely waxers. A great place to grow.

Cons

I have no cons that I can think of.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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