Definition of Disgusting Business Practice - Wax Specialist European Wax Center Employee Review

1.0
25 Oct 2013
Recommend
CEO approval
Business outlook

Pros

The owners built the Costa Mesa, Ca center with NO BREAK ROOM...that should tell you plenty. They also refused to provide drinking water and did not hire a cleaning service. So when you weren't doing an impossible 15 minute Brazilian....you were cleaning the center. Thirsty after all that? Too bad, bring your own water. Tired? No break room, eat in the same room on the same table you just waxed 5 vagina's on.

Cons

Our manager refused to ask guests if they'd like to leave a tip bc the script from HQ's says not to unless they're paying with credit card. This is to ensure that any extra money the guest has will go to PRODUCTS, not the waxer. They pay $8 an hour with 5% commission...nothing! So you'll be broke after long days of busting your butt selling products and doing 15 minute Brazilians.

Explore other reviews about European Wax Center

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I feel valued and taken care of.

Cons

Guests try to take advantage of the waxers

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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