I really enjoyed working for this company. - Guest Service Associate European Wax Center Employee Review

4.0
5 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Really nice atmosphere to work in. The locations are kept very clean and offer a high- end salon experience. Great product/service discount for employees. The products and services are of exceptional quality and are available at very reasonable rates, which makes for easy sales. The company offers a great online tool for service/product information and sales training. EWC is growing rapidly, which means the pay checks grow as well!

Cons

The management at my former EWC location is very inconsistent, creating room for confusion and error. The ever-changing, weekly scheduling at this particular location (not sure if others do the same), is posted only a day or two prior which sometimes makes work/personal balance difficult.

Explore other reviews about European Wax Center

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely amazing management, and lovely waxers. A great place to grow.

Cons

I have no cons that I can think of.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

My waxer coworkers are fun to work with although they definitely have different waxer friend groups that exclude some of us

Cons

I’ve been made to work 6 days a week, opening shift after closing shifts to make up for hiring only 2 other GSA’s who have no availability so everything rides on me and if I’m sick I get reprimanded. Policies are not explained most of the time and they get upset after the fact if you aren't aware of them. It’s almost impossible to ever make commission since prices are unrealistic and the tedious work is only paid minimum wage. They say the most important duty is wax pass sales but set the bar too high. They watch your every move and take pictures of you for the littlest of things, I got in trouble for eating even though I was off the clock 30 mins before I opened shop. Most of the time manager duties fall on GSA’s and it’s almost impossible to use time off even though waxers and managers do it regularly. There’s been multiple instances of employees being endangered and assaulted, threatened, and 2 instances of GSA’s being unalived at work yet take no action to prevent this or keep us feeling safe even though they say they will. My center has water dripping in a bucket in our hallway regularly, we have to manually turn on the electric box every morning and sometimes our hall light doesn’t turn on. Our outlets have caught up in flames. We have product droughts for weeks and aren’t given cleaning products for weeks on end.

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