The Tone and Culture isn't Appealing - Customer Experience Representative EverCommerce Employee Review

2.0
6 Nov 2024
Recommend
CEO approval
Business outlook

Pros

The scheduling option 401 (K) match

Cons

Monotonous Work Disingenuine in their care for the employee Management could use training in emotional intelligence There is always an underlying feeling of stress There is no homogeny or transparency The compensation does not match the expectations

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EverCommerce Response
1y
Thank you for sharing your feedback with us. We're committed to addressing the issues you've raised, including management training and transparency and feelings of stress. If you'd like to discuss your thoughts further or offer more specific suggestions, please reach out to our People Team at peopleteam@evercommerce.com. Thank you for your contributions to EverCommerce thus far. We're dedicated to creating a positive work environment for all our employees and value your input in this process.

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5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Smooth onboarding. Nice new laptop (M4 Max MacBook Pro). Modern software/tools available and easy to get access to. Full remote.

Cons

No cons yet, so far so good.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Allows remote work and provides unlimited PTO

Cons

Specific to EverHealth Career opportunities: First job where i noticed racism and bias stalling personal career development. Engineering org specifically has very little career growth opportunities. Once you are a senior developer, you will be given more work with zero recognition. Culture: Blame culture is at the forefront and people are extremely scared to make mistakes. Everyday a new process is implemented and everyone is supposed to just know how it works. Compensation: Pay is no where close to industry standards. A job switch gives a 30% pay jump without even trying to negotiate. Diversity: High groupism among leaders. Hiring is done based on past relationships as opposed to checking on their merit. Recognition is also given based on color of skin. Management: Every day you see a new level of incompetency when it comes to senior leaders. Everyone is looking after themselves and no one is focused on operating as a team except for a handful of managers.

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