You’re contracted by a gaming company that raked in $5.76 billion in 2022, yet they offer you a mere $17 an hour with no overtime—ever. Apex’s healthcare package is a joke, costing $500 a week. On a $35k annual salary, you qualify for federal marketplace plans, which is a small consolation. PTO accrues at a pitiful rate of one hour per week. Many of my colleagues, who have children, are forced onto welfare due to these abysmal wages.
Management is a farce. They blindly follow whatever the contract dictates, never questioning the feasibility or wisdom of their decisions. Promotions are reserved for yes-men who never challenge authority. The incompetence is staggering, with frequent mispronunciations, misspellings, and a glaring lack of formal education. No one knows how to use a CRM or adherence system, leaving us to clock in and out of four different systems.
Moderators are writing scripts just to keep us afloat, and now management, in a laughable move, is supposed to QA our work. Instead, they sneak around, making moderators QA each other’s work. Our contractors, stakeholders, and leaders are so disconnected from reality that they dismiss any suggestions and act surprised when no one attends their open office hours.
THERE NEEDS TO BE MORE REGUALTIONS PLACED ON CONTRACTORS LIKE APEX!
