Poor communication leads to frustrating onboarding experience - Customer Service Representative (CSR) Everise Employee Review

3.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don't have much any idea or how this company is good, this was a requirement needed by the company to rate them first prior to experience what the company offer and it's management, good review as far as i know based on social media feedback.

Cons

I were supposed to start on April 13 for a car rental campaign but i wasn't able to attend the PEO because the recruitment finalize the schedule 9 hours before the start day and time of PEO, since i was not able to attend it because i have special occasion to attend also that day i was removed from the class that were suppose to start on April 10, there were no reconsideration was made, i just missed that 4 hours orientation and inwas reprofiled?! and the new start date will take 6 to 7 weeks?! and that is really upsetting! i have signed the contract already, i have submitted the pre employement requirements already, i have completed the medical examination after the day i have nailed the job then i just missed the PEO and it was all gone, and instead i was reprofile! time is money and this kind of experience is not okay.

Explore other reviews about Everise

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice work flow No phones Weekends off

Cons

No room to grow Pay not that great

1.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working at home Helps with learning things you do not like Gain some experience in things you can use elsewhere

Cons

Doesn't treat everyone equally You are just another butt in the seat Still waiting on refund for equipment No one replies at the email address you are given once you leave Expect you to have no life No communication on FMLA loan status they just .close out ticket saying its resolved with no resolution Don't pay the agents more than leadership

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