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      Experian

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      Experian reviews

      A good employer with challenges still to overcome - Account Manager Experian Employee Review

      4.0
      7 Nov 2023
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Experian has improved over the years, genuinely increasing customer centricity, accountability and is working to overcome some of the barriers associated with being a large and complex business,

      Cons

      There is still a lot that doesn't work as it ought to (systems can be cumbersome and databases we rely upon are not always as joined up as they should be). In my opinion, Experian wastes some of its money on what I would call vanity projects. There are many initiatives that are not robustly linked to real business success outcomes.

      avatar
      Experian Response
      2y
      Thank you for taking the time to leave a review. As a business we do have a continued focus on putting our customers first so thank you for highlighting that. We appreciate your further feedback, and we will consider this moving forward. Thanks again for your comments.

      Explore other reviews about Experian

      5.0
      16 Jun 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work culture! Everyone is welcoming. I really like the work-life balance.

      Cons

      There are really no cons that I can think of.

      avatar
      Experian Response
      2w
      Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
      1.0
      10 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent salary & benefits, monthly no internal meeting days

      Cons

      Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

      1
      avatar
      Experian Response
      2w
      Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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