Cool colleagues, worst top management ever - Customer Account Specialist ExxonMobil Employee Review

3.0
18 Mar 2022
Recommend
CEO approval
Business outlook

Pros

The atmosphere is very supportive, colleagues are always happy to help. It also depends on your supervisor - I had two, one was micromanaging, another was supportive and employee oriented. Exxon cares a lot about ergo safety - you can get special mouse, foot rest, different equipment for it. Standard benefit package.

Cons

Top management doesn’t want to hear employees’ complains. Salaries compared to other companies are lower, however the workload is quite intense. Office attendance is not voluntary, it’s kind of mandatory. They “expect” you to come. There are no sick days. If you feel sick for a day - you should take vacation that day, or open a sick leave (but it can’t last for a day only). You can not take vacation until you find a person who will back you up (it’s not done by supervisors). Technical assets require upgrades - old headphones, mouses, keyboard. Bureaucracy all over the company. Old strict rules which sometimes doesn’t give any sense to anyone - but rules are rules right? Nobody cares if it’s a waste of time…

Explore other reviews about ExxonMobil

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flex time and really great benefits

Cons

Very competitive corporate atmosphere and little vacation days.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good opportunities for networking and travel.

Cons

A significant HR issue between interns occurred during my internship and was handled very poorly. Once the matter came to HR’s and leadership’s attention, it was not officially resolved until months after the internship had ended. The VP privately apologized for the situation, but the overall response was inadequate and felt as though the situation was being swept under the rug. The lack of timely communication and follow-up created a very uncomfortable environment for a young intern and significantly impacted what was otherwise a positive internship experience.

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