Great coworkers and development, but expansion impacts work conditions - Customer Service Representative FST Logistics Employee Review

4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, ESOP (6 years to become fully vested), lots of professional development available

Cons

Priority focus on expansion to the detriment of current work conditions and actual capacity

Explore other reviews about FST Logistics

5.0
4 May 2025
Recommend
CEO approval
Business outlook

Pros

Great company with good culture. Being an ESOP is a great perk

Cons

Some folks who have been around for a while can get stuck in their ways at times

2.0
29 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Relatively good compensation, trucks are set to 72, no driver facing camera (yet), good trailers. ESOP seemingly has potential.

Cons

Truck maintenance is a big hassle. Overly antiqued paperwork system, very complicated and excessive. Lots of unpaid working time. Home time is not a priority for them like it used to be. Tractors used to be new but are no longer, they’re buying used now. Paychecks are often inaccurate. Generally dysfunctional atmosphere (no one knows what’s going on and contact is difficult sometimes). Load appointments are often booked too together. The idea of a driver camera has been floated. Mandatory fueling at Love’s.

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