Outsourced Tech and Customer Service Department (There only claim is they DONT OUTSOURCE) - Tier III Tech Fast Fix 123 Employee Review

1.0
8 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Not to many, nice buiding, everything else sucked.

Cons

No lunches, No breaks, Have to signout a key to go use the bathroom. Peope move up in the company by being friends with the managers/owners. All they cared about was resoved tickets, not if you actually fixed or did anything. Just at the end of the day, you hit resolved on the ticket. There is no QA on there work. They hired a bunch of peope right before they outsourced their jobs.

Explore other reviews about Fast Fix 123

5.0
14 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Great leadership team who cares deeply about success

Cons

Sometimes slow to communicate new priorities

1.0
27 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Good Coworkers. Good pay if your very good at selling. A somewhat chill environment, The building is at a nice location.

Cons

There are too many cons. Unfortunately, they allow employees to smoke inside of the building. You cannot go to the bathroom unless you have a key, its basically turn based. Cubicles feel extremely cramped!! No part time positions are availible. Some shifts Require you to work 8 hour shifts straight, and if you are on break you kinda have to be working at the same time. Don't believe them if they say you're going to be paid 10 an hour. I guarantee most likely you will receive a minimum wage. The managers do such a poor job of coaching that its laughable. Worst i've ever seen at the manager position. The managers are awful they will walk around constantly, and you will feel their presence at your shoulders, the worst part is they do not help period. There is an extremely high turnover ratio. People generally quit or get fired within the first month. Its so bad that they will pay you to refer someone to work there for $50. they are desperate to hire just about anyone!

1
See reviews by: Helpful|Rating|Date|All