Great Place to Work For - Customer Success Manager (CSM) FastSpring Employee Review

5.0
12 Apr 2023
Recommend
CEO approval
Business outlook

Pros

* Superb work-life balance. * People genuinely care and always listen. It’s easy to find help/support whenever you need. We brainstorm and work as a team to make a lot of good things happen. I feel it’s the DNA of the company. * Excellent/competitive product with great vision and exciting roadmap. * I can say from my experience, it’s a forward-looking, innovative, growing, and dynamic company to work for. * I’ve met an abundance of talented, smart and wise people here; and learnt a lot. * I’ve forgotten what Monday blues are!

Cons

Nothing of note to mention.

Explore other reviews about FastSpring

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Working with truly wonderful, smart, and competent coworkers. Good mission. Walks the "Employees are family" talk with exceptional benefits, such as half days every other Friday, unlimited PTO, and lots of tiny benefits that add up to a lot of love. Most employees like most other employees, which is huge. There is a lot of trust going both ways.

Cons

Salaries are lower than you could get elsewhere and the organization runs lean in terms of available hands to solve the many issues. I think it's a good tradeoff in return for which you get stability that's rare in tech; they're slow to hire, slow to promote, but they're slow to fire, and so far I've never seen a layoff.

1
3.0
8 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Remote first, and FastSpring Friday's are amazing.

Cons

Will have a lot on your plate most of the time. You'll get to learn a lot.

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