Receptionist- Don't do it! - Anonymous employee Fekkai Employee Review

1.0
12 Jul 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people you meet and free services

Cons

Ha where do I start. When you start off as a receptionist you're put in this hotline looking office with no windows or circulation at that. They expect you to just sit there and stare at a screen the majority of your day. Can't read a book, can't read a magazine, can't eat a mint, can't even breathe. They make all these rules as they go by the way. Then these people really are extremely discriminating for starters, it's amazing how much they will pick out all your flaws. Yet half of management looks pitiful. I have naturally curly hair, so one day they made a stylist flat iron my hair during my shift because apparently it didn't look appropriate for Fekkai. Then when I asked the manager if it looked better she said "Much better". The second time I had my hair in a curly ponytail the salon manager said my hair looked horrible and tried to make me get my hair blown out. I refused and she said I wasn't able to cross the salon floor to use the restroom. She said if I wanted to use the restroom I had to go downstairs to the break room so no clients can see me. This place will nitpick every little thing you do wrong and they do not take the appropriate time to actually train employees who have never worked for a salon before! Yet they love playing the blame game when a mistake happens. And say things like they're cleaning up after our mess. Their weekly reviews are BS ... There is always something new that makes absolutely no sense. Hey you cannot say "sure, okay, not a problem" these terms are too casual. So prepare to change your entire vocabulary that you've learned your whole life for them. And if you don't get their lingo in two weeks get ready for the threats to be fired. It's almost as if you are an inconvenience to them. Like did you not hire because you needed receptionists? This place lets their clients and stylists run the show and it's incredible how unorganized they are. I would never ever recommend this job to anyone. Management sucks and the people here suck. You will only find a handful of gems but the rest of the people are just so miserable. For the amount you get paid... It isn't worth your sanity. Don't let these people bully you and use your own job against you. The name is just that, a name.

Explore other reviews about Fekkai

5.0
7 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Professional environment, nice office and opportunities to wear multiple hats

Cons

No real cons, pandemic began during my time there.

1.0
16 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Location Good tips Exposed to knowledgeable stylists

Cons

Terrible management Employees have big ego and treat each other badly Clients are way too entitled Management treats you like a lesser human Not empathetic and not a warm place to work at

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