Think Twice - Unprofessional Workplace - Customer Service Ferrero Employee Review

There are a handful of professional people in this company but unfortunately, the rest have no respect for others. You will have people that will literally yell at you via email and disrespect you, and there are no consequences. Everyone just chooses to look the other way. Upper Management does not acknowledge their employees and there are definitely favorites. Asking questions is looked down upon and they expect you to know everything right off that bat, and watch out if you make a mistake. When I interviewed I was told the company was open to suggestions and feedback, which is a complete lie. The response you will always receive is "that is the Ferrero way". It is an Italian company, in the US, trying to run business the same way they would in Europe but that does not work well for them. Lastly, the company has a reputation for micromanaging. Managers don't trust their employees unless they are Italian. Good luck if you don't read, write, or speak Italian. The company culture leaves a lot to desire.