Absolutely avoid like a plague - Customer Service Festicket Employee Review

We’re sorry to hear that this was your experience at the company. 
 Our business is very seasonal, so it might be possible that team members are required to work extra hours in the busy periods, but we do offer time in lieu for all teams, should that be the case. We think that it’s important to be able to take that time off later and encourage staff to do so as the season starts to quiet down to get some rest. 
 We’re also sorry to hear that you haven’t had the best experience with management. Some of our managers are in a leadership role for the first time in their career, but we believe in every manager’s abilities and are proud that a lot managers have been promoted into their roles from within the business. They get regular training to help them build on their abilities and can rely on our very experienced C-Suite at any time. We value every one of our staff and we follow ACAS approved processes whenever handling a staff related situation to ensure everyone is treated fairly and equally. 

If there’s anything that you’d like to discuss in more detail, feel free to reach out to our HR department at any time.