What a mess. - Marketing Fetch Pet Insurance Employee Review

1.0
15 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Pets at work, flexible hours, cool office space, growth potential (but only because the incredibly high turnover rate means there are always openings).

Cons

Chaotic and frustrating environment. The CEO is the worst micromanager I’ve ever worked with. Nothing ever gets done because he has to be involved in every single decision that gets made and he is constantly changing his mind. Strategies are constantly shifting, wasting endless amounts of money, time and energy on each new direction before it inevitably gets canned. Leadership doesn’t value quality staff, they don’t invest in them, they don’t do anything to encourage them to stay. So they leave in droves. In the 2 years I was there I saw 25+ of my immediate colleagues leave — and my department topped out around 20 people total. There is insane pay inequality, with no apparent rhyme or reason to it. Some talented, hardworking people got paid peanuts; others enjoyed very high salaries despite being basically useless. Some managers were paid less than their own direct reports. Yikes! I ignored many red flags when I took this job because it SEEMS like such a cool place to work, especially as an animal lover. The office is so colorful and cheery and it seems like people are just having fun all day, every day! But it’s very forced. Cake, beer, and dogs in the office simply do not make up for the insanity you have to deal with. Don’t work here. Don’t insure your pets here either, because they treat their customers just as badly as they treat their employees!

Explore other reviews about Fetch Pet Insurance

5.0
19 May 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Great work place Good benefits

Cons

None, great place to work

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Consistent communication and follow-up throughout each step of the interview and application process. I always felt informed on next steps and appreciated the responsiveness from the recruiting team.

Cons

Overall, the experience was very pleasant. The only minor issue that occurred was a time zone miscommunication during scheduling, but I believe that was simply an understandable error on both sides.

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