Good people and benefits, low pay - Technical Support Fidium Fiber Employee Review

3.0
25 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Decent 401K offered, friendly people and remote work options

Cons

Wages and raises are substandard. Introduces new responsibilities without adequate training. Disparate systems and policies depending on the region you are working with. Little opportunity for advancement

Explore other reviews about Fidium Fiber

5.0
13 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Salary and commission are both very good, better than some previous telecom companies. Culture is great. Sales is sales, lol. Tough but reasonable quotas and better than other companies.

Cons

Systems are not integrated, too many separate systems from acquisitions but that is telecom. Change is hard and takes a long time even for logical, reasonable and financially viable decisions.

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Can make really good money. options for unlimited commissions. Good Products, solid infrastructure, large portfolio

Cons

Horrible leadership, Toxic upper management, Since new buyout/name there no attempt for team moral or culture. wants control not growth.

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