Good company, HR isn't - Senior Software Engineer Fingerprint Employee Review

3.0
30 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Almost everyone in the company is a nice human being, skilled, helpful, and motivated. It's almost always ok to express his opinion and make mistakes. The position is remote and asynchronous. The job is interesting and the pay is ok. You're rarely blamed for taking PTO. The product is amazing. Offsite are great.

Cons

It's extremely demanding, which can lead to burnout. HR: You sometimes realize people have been fired by trying to send a DM on slack. It's impossible to negotiate salary/stock, they produce random grids they didn't respect and don't provide the full data, the pay is completely opaque for employees. Read your contracts before signing anything, HR will not provide any details about the change. After sending your resignation letter, they will basically ghost you. I never got a resignation letter or answer to any email (couldn't exercise my stock options because it was my professional email) That's the first time I got treated as a completely disposable resource. That's sad to see how reactive you are on glassdoor compared to direct contact. Terminations: While I understand your POV, and the privacy reason, I can tell that during my employment and my discussions with my peers during that period, most terminations were extremely stress and fear inducing for people and mainly not understood, including the people close to them. I had such conversations with more than 10 people from different teams. Compensation: You're referring to the grids, we don't have access to the data to produce the grid (I asked for it), so yeah we know where it should comes from, but we can't verify it and the grid seemed close for all countries when available external source give 2-3x ratio for some country we will observe a 20% difference. Grids make any negotiation impossible, especially considering how a raise is decided. Contracts: Fair enough, we should read our contracts, but naming a contract contract for A while it's A + B and not mentioning it with the email is IMO misleading and is reducing the trust in HR. Equity & Contact Info: Fair, while you have no legal obligation after the contract ended, I considered answering an email (even negatively), is just basic respect for former employees, maybe i don't realise legal implication of that. Regarding not providing a separation letter when asked, it's not fair as it's sometimes required by other employers.

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Fingerprint Response
1y
We’re sorry to hear this was your experience. While we won’t comment on individual situations, we want to clarify a few key points: Terminations: We communicate personnel changes on a need-to-know basis to protect individual privacy. We do not—and will not—send out company-wide announcements when someone leaves or is let go. That’s intentional and respectful. Compensation Transparency: Compensation, including salary and equity, is discussed and negotiated during the offer process. We maintain a public Notion page available to all employees outlining our compensation philosophy, salary bands, and detailed equity framework—down to grant amounts by level and timing of refreshes. Employees can also view their full comp details through their HRIS profile at any time, including their salary ranges. We’re transparent about how salary bands are created, where the market data comes from, and when/how salary increases occur. Contracts: Like in any professional environment, employees are responsible for reading and understanding the agreements they sign. HR is available to clarify questions, but the responsibility to understand what you’re agreeing to ultimately lies with the individual. Equity & Contact Info: Once you accept your equity grant in Carta, your profile is accessible to you. It’s your responsibility to ensure your personal contact information is added—especially if you're planning to leave the company—so that you continue to receive time-sensitive updates like option exercise windows. We take feedback seriously and are always working to improve. We’re committed to a respectful, transparent, and accountable workplace for everyone. Thanks, Alina (VP of People)

Explore other reviews about Fingerprint

5.0
18 Oct 2025
Recommend
CEO approval
Business outlook

Pros

No non-sense culture, great people, great product, Challenging engineering problems

Cons

Remote (if you like the in-person environment!)

4.0
13 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Significant individual autonomy, I feel my perspective is really valued, and fun challenges.

Cons

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