Supportive environment but poor leadership and training - Operations Services Supervisor First Citizens Bank Employee Review

3.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Good hours. Supportive back office. Streamlined processes.

Cons

Senior leadership not very good a communicating. Lack of training. A lot of turnover. Lack growth protentional for non-sales roles. No consistency across branches.

Explore other reviews about First Citizens Bank

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly team, management, and flexible schedule

Cons

The ongoing integration efforts from svb

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay, comp structure Many good co-workers/partners Some flexibility in your day-to day

Cons

Nonstop Work Little to none support/training Mediocre at best management Numbers, numbers, and numbers is all they care about Headed down the path of Chase, Wells, BofA in a bad way of growing but looking at numbers nonstop and profits so they don’t care about employees or customers.

2
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