Not happy anymore - Financial Services Representative First Citizens Bank Employee Review

3.0
17 Jun 2013
Recommend
CEO approval
Business outlook

Pros

I really enjoy the people I work with, the pay structure is higher than Wells Fargo, BB&T. The branches are not open on Saturdays which is nice.

Cons

Micromanagement, lack of care for the employees, senior management’s lack of information delivery to branch staff. Senior management does not motivate us, they just tell us to “do more”, make more calls”…while they sit in their office and send weather alerts and motivational quotes to everyone.

Explore other reviews about First Citizens Bank

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good work-life balance. Happy to work here.

Cons

Nothing that I have noticed so far.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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