Great Company, Bad Management - Bank Teller First Citizens Bank Employee Review

3.0
29 Dec 2019
Recommend
CEO approval
Business outlook

Pros

You learn a lot about banking, telling and sales making your resume versatile. The vacation time, sick leave, and overall benefits are top notch.

Cons

This is probably the most gossipy place I've ever worked. Even if you never talk about your personal life, people will try to butt in and make things up. Management is the absolute worse for it. Also, the technology is outdated and glitchy. It is an absolute embarrassment to constantly have your computer shut down while trying to service a line full of customers.

Explore other reviews about First Citizens Bank

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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