Good Company - Senior Financial Services Representative First Citizens Bank Employee Review

5.0
20 Feb 2024
Recommend
CEO approval
Business outlook

Pros

I’ve been here for a little over 2 years and have nearly doubled my pay in that time. It’s a “flat” company, which makes it easier to approach managers/superiors for advice and negotiations. It’s very possible to obtain raises and promotions, as long as you are showing promise and performing well. Good benefits, 6% matching 401(k) contributions AND an additional 3% annual contribution in Q1 of each year.

Cons

Some would say FCB has a more traditional mindset and culture when it comes to providing service and putting the customer first, which is great in many ways but can have some unlikeable side effects like the fact that we are expected to open the doors 5 minutes before our posted “open” time and leave the doors open 5 minutes past our posted “closing” time. It’s not a big deal but can be a little annoying when a customer walks in at 5:03 and we’re supposed to still assist them even though we all want to pack up and leave.

Explore other reviews about First Citizens Bank

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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