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First Mid Bank & Trust

Engaged employer

Furious customers - Customer Service Representative First Mid Bank & Trust Employee Review

2.0
25 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The team is awesome. Ok benefits

Cons

Customers are furious all day every day. Processes are outdated

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First Mid Bank & Trust Response
1y
Thank you for your honest feedback. We have a culture of constant improvement and feedback like yours helps us shape the way we do things.

Explore other reviews about First Mid Bank & Trust

5.0
31 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Many things for you to get experience with

Cons

Sometimes the days were pretty slow

3.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

paid vacation, 8 hours of paid volunteer time

Cons

work saturdays, high turnover, raises are very minimal

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