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FirstCom Academy

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Company Review - Anonymous employee FirstCom Academy Employee Review

5.0
15 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Warm, friendly, and energetic colleagues who are always willing to support one another Open and transparent communication, with management approachable and receptive to ideas Positive, family-oriented workplace culture that makes employees feel valued and included Dynamic and fast-paced environment that encourages continuous learning and personal growth Well-structured management approach with clear goals and performance expectations

Cons

Very hands-on management style, which may not suit everyone Employees are expected to be highly motivated and able to keep up with demanding workloads

Explore other reviews about FirstCom Academy

1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say expect high pay in the market?

Cons

High KPI and you are expected to OT when you don’t hit your KPI. They will give you lousy location and expect you to perform well. Weekly meeting required repeating almost the same thing. Recently change name to SDA cause this name is so smelly in the industry and towards consumer.

1.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

You’re essentially being sold the narrative that you’re “helping fellow Singaporeans upskill” by tapping on their SkillsFuture subsidies and credits. The reality is very different—there are countless other academies offering far more relevant and fulfilling courses at a fraction of the cost, in line with the true spirit of upskilling. Instead, FCA inflate fees by throwing in catered meals, while pushing outdated, uninspiring programmes in particular their soft skills courses — which add little to no real value.

Cons

The CEO and management have zero regard for employees, and even less for the national agenda of upskilling. Their sole focus is milking government subsidies and schemes, right from Day 1 of the company’s existence. Ethics and integrity take a backseat—KPIs are deliberately skewed to reward staff for pushing overpriced, irrelevant courses onto vulnerable individuals. Course quality is abysmal—outdated, uninspiring, and hardly worth $200. Learners would benefit far more from LinkedIn Learning or Udemy at a fraction of the cost. Fees are inflated beyond reason, dressed up with “perks” like catered meals, but the value simply isn’t there. The culture is equally toxic. Promises to staff are rarely kept, KPIs and roles change constantly to patch up turnover, and the company suffers one of the highest attrition rates I’ve seen. You could be the boss’s favourite today and his “buay kan” outcast tomorrow—he runs on emotion, dismisses dissent, and creates no psychological safety. Yes-men survive; anyone with a backbone doesn’t. Townhalls are a disgrace—laced with vulgarities and empty boasting. The CEO thrives on sycophants, rewarding only bootlickers, while the culture he has built is shallow, transactional, and driven purely by money. When the money stops, so does the loyalty.

7
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