Decent company but bad work/life balance - CSR 2 FirstEnergy Employee Review

3.0
26 May 2025
Recommend
CEO approval
Business outlook

Pros

When it was remote, great training, good pay, union benefits. Fast up training as long as you meet your numbers. Good direct management communication. Fast teams response when needed on calls

Cons

Return to office enforced, non stop calls with strict KPI. Overtime hours everyday. Working overtime tied to performance. On call is worked for regular calls and not just storm outages

Explore other reviews about FirstEnergy

5.0
3 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Cons

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not much anymore - was once a solid company

Cons

Terribly managed since Tierney and his cronies took the helm

1
See reviews by: Helpful|Rating|Date|All