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FirstService Residential

Engaged employer

Good to stay - Administrative Assistant FirstService Residential Employee Review

3.0
12 Oct 2025
Recommend
CEO approval
Business outlook

Pros

If you want work-life balance, stay.

Cons

You can face favoritism or entitled staff. Just be their favorite. But it's not as easy as it sounds though.

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FirstService Residential Response
7mo
Thank you for your feedback. We will review your comments internally to identify any areas where we can improve. - Emily, Global Director of Talent Acquisition

Explore other reviews about FirstService Residential

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work, with tools and equipments, trainning by supervisor

Cons

Hard to growth in the same company, time is more importante than habilities

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FirstService Residential Response
2d
Thank you for sharing your feedback and for your years with FirstService Residential. We're glad to hear you felt supported with the tools, equipment, and training needed to succeed. We also appreciate your comments regarding career growth. Providing development and advancement opportunities remains a priority, and your feedback helps us continue to improve. We wish you all the best in your future endeavors. - Kaitlin Buccheri, Sr. Communications and Engagement Manager
4.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

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FirstService Residential Response
2d
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
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