Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FirstService Residential

      Engaged employer

      FirstService Residential reviews

      KPIs are Everything here - Customer Care Representative FirstService Residential Employee Review

      3.0
      15 Oct 2025
      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Sitting down, air-conditioning, comfy break room

      Cons

      Constant pressure to handle more and more calls, angry customers, reps are punching bags for customers. Low Pay

      avatar
      FirstService Residential Response
      7mo
      Thank you for commenting on your experiences and ideas for improvement. We appreciate your thoughtful feedback and will pass it along to the appropriate people. - Emily, Global Director of Talent Acquisition

      Explore other reviews about FirstService Residential

      5.0
      3 Jun 2026
      Lcam, property manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for.

      Cons

      Not many , sometimes the issues are not with the company itself but the property

      avatar
      FirstService Residential Response
      1w
      We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
      2.0
      26 Jun 2026
      Irrigation technician
      Recommend
      CEO approval
      Business outlook

      Pros

      They take good care of the office people

      Cons

      Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

      See reviews by: Helpful|Rating|Date|All
      Related searches: FirstService Residential jobs | FirstService Residential salaries | FirstService Residential benefits | FirstService Residential interviews
      FirstService Residential reviewsFirstService Residential Customer Care Representative reviewsFirstService Residential review