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FirstService Residential

Engaged employer

Wonderful properties, disconnected leadership - Portfolio Manager FirstService Residential Employee Review

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Managed a diverse portfolio of exceptional residential communities

Cons

Significant gap between corporate directives and on-site property management realities, with a culture that leans toward assigning blame rather than driving solutions

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FirstService Residential Response
2mo
We so appreciate your feeback and candid perspective regarding bridging the gap between corporate direction and sited staff. This is a priority for us, and we’re focused on fostering a more solutions-oriented, collaborative approach across all levels of the organization. With the launch of our new SimplrHub app we're excited to see that gap close! Thank you again for this feedback and we wish you the best of luck in your new venture! - Kaitlin Buccheri, Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Not many , sometimes the issues are not with the company itself but the property

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FirstService Residential Response
6d
We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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