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      FirstService Residential

      Engaged employer

      FirstService Residential reviews

      Upward Mobilty - Community Manager FirstService Residential Employee Review

      2.0
      27 Feb 2023
      Community manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great chance for advancement. Education for advancement is paid by company reimbursement. Other than management, a great bunch of people to work with.

      Cons

      People don't leave bad jobs. They leave bad management. You can't change company culture from the top down. Don't lecture them about customer service if you want to retain staff. Your staff is YOUR customer, so listen to what they need. A happy employee will give good customer service to your clients.

      Explore other reviews about FirstService Residential

      5.0
      3 Jun 2026
      Lcam, property manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for.

      Cons

      Not many , sometimes the issues are not with the company itself but the property

      avatar
      FirstService Residential Response
      1w
      We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
      2.0
      26 Jun 2026
      Irrigation technician
      Recommend
      CEO approval
      Business outlook

      Pros

      They take good care of the office people

      Cons

      Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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