It's more than just a burger, it's about the experience - Crew Member Five Guys Employee Review

4.0
28 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Secret shopper bonus Good food Fast food training for multiple industries and restaurants Very unique company where the focus is properly placed on the experience, instead of marketing.

Cons

Management changes frequently, which diffuses team moral and synergy. No higher level employee I had contact with understood that's offered benefits and health care information given when enrolling for the position.

Explore other reviews about Five Guys

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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