Center managers should be rotated - Customer Service Agent Florida Blue Employee Review

1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The members the majority are nice. Some days can be slow. And depends on which center you are some manager will buy the entire office lunch and keep snacks. Not mine. Heard from other that left my office how the other centers are better.

Cons

Management at my center was never there. Didn't know anything. Didn't know how to manage all they cared about was the metrics. Several great employees quit, or chose to change to other departments or centers. Let's the bad employees get away with doing nothing while piling on more responsibilities to those who are great. Confront those who are falling short on their responsibilities. Being a top producer doesn't excuse them from not doing the rest of their job requirement and not being a team player. No help in advancing other than to become a sale agent.

Explore other reviews about Florida Blue

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Team collaboration Work/life balance Great benefits

Cons

Every job/career has it's cons, but honestly none that I feel strong enough about to list

4.0
31 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Here are opportunities you may or may not be considered for

See reviews by: Helpful|Rating|Date|All