employer cover photo
employer logo
employer logo

Fortera Credit Union

Engaged employer

What you do matters here - Payment Operations Manager Fortera Credit Union Employee Review

5.0
5 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Fortera strives for a culture that reflects its stated values: Serving others, working as one team, staying positive & having fun, do things better, simpler, faster, and learn & teach. These values are celebrated at an annual Culture Day event and emphasized and rewarded throughout the year. If you share those values, this makes for a uniquely pleasurable work place. This company attracts competent, dedicated professionals and has assembled a top notch management team. They truly care about benefiting their members and employees and it influences management decisions. The people I serve with are sincere in their desire to improve the lives of others - something that is in short supply at most for profit employers. If you come here as a manager, you are given autonomy and support in your decision making. The senior management does a great job communicating the overall goals and visions and depends on you to bring it to life. This is large enough to be challenging and small enough to witness firsthand the impact of your decisions. That makes this a very exciting place to work. The benefits package is the best I have ever encountered anywhere. If you are fortunate enough to be offered employment here, realize that no other employer will match what Fortera offers.

Cons

Things can change rapidly here. I consider that to be a good thing, but I recognize that not everyone shares my sentiment. This is a lively, dynamic work environment and that does not sit well with people who are more comfortable with routine. You may be asked to take on responsibilities that are outside of your experience or comfort zone. If you find that unsettling you might be happier elsewhere.

avatar
Fortera Credit Union Response
7y
Thanks so much for your positive review! You are correct. As a company, Fortera works hard to ensure our employees understand our core values - who we are and what we believe in - and we encourage them to live these values every day. We also know that while change can be hard, in order to provide the best products and services for our members, we have to keep looking for better and more innovative ways to serve them. To accomplish this goal, every employee must remain flexible, member-focused, and open to the possibility of why not.

Explore other reviews about Fortera Credit Union

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at Fortera has given me the opportunity to build meaningful relationships throughout the community while helping individuals feel more confident in their financial lives. One of the things I value most is the ability to create impactful financial wellness programs that truly meet people where they are without judgment or pressure. Pros: * The culture encourages creativity, relationship building, and community involvement. * I’ve been able to collaborate with schools, nonprofits, businesses, and military organizations in meaningful ways. * Team members genuinely care about serving others and improving our communities together. * There are many opportunities for growth, leadership, and innovation.

Cons

Cons: * Like any growing organization, there are always areas for continued communication and process improvements. Overall, I’m thankful for the experiences and opportunities I’ve had during my time here.

5.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly, this company is such a great place to work. The benefits and PTO are amazing, and I love the VTO and Stakeholders bonus program. Management genuinely encourages people to use their time off and maintain a healthy work-life balance instead of making employees feel guilty for taking a break. It’s refreshing to work somewhere that understands people have lives and responsibilities outside of work and really "walk the talk." There are also lots of opportunities to grow and level up in your career, and the overall vibe is super positive. The culture is fun, supportive, and not toxic like a lot of workplaces out there. Leadership genuinely wants people to succeed and always makes employees feel valued. And the CEO is super caring and involved, which you don’t see often. It really feels like a company that invests in its people and wants everyone to win.

Cons

Everyone can improve but there really are no cons.

avatar
Fortera Credit Union Response
3w
Thanks so much for sharing your feedback. We’re really happy to hear you’ve had such a positive experience with our benefits, work-life balance, growth opportunities, and overall culture. We work hard to create a positive workplace where people feel supported, valued, and able to grow both personally and professionally — so hearing this honestly means a lot. We appreciate you being part of the team and helping make the culture what it is.
See reviews by: Helpful|Rating|Date|All