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Fortera Credit Union

Engaged employer

Great place to work - Member Advisor Fortera Credit Union Employee Review

3.0
21 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Great benefits. Lots of opportunities for advancement. Understanding, for the most part, when you have an emergency to take care of. Able to plan vacation days far in advance with almost no chance of those plans having to cancel. Employees who work there are great! You can make some very good friends here! Wide selection of responsibilities based on your personal interest and skills. Definitely a great job if you love helping out people. You get a lot of opportunities to make a difference in someone's life everyday. Many skills you can learn here to either build a career here or to take with you to your dream job. Products offer are something you can definitely stand behind and feel proud to offer your members. Ability to build a close relationship to the members (It's awesome when they only want to see you).

Cons

You have to take this job with the understanding that if someone in management doesn't like you for any reason, they will do anything they can to get you to quit. You have to be a "Yes" man. Not a "Why? That doesn't make sense" man. When I worked there, I was accused of doing things that were far from the truth and I wasn't allowed to defend myself. I was told anything I had to say would just be malicious and I should just stay silent. When I was let go, I wasn't allowed to defend myself against the allegations for my termination. I tried to tell them that what they said happened is not what happened, and they told me I was wrong. They have a way of twisting your words and disregarding evidence.

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Fortera Credit Union Response
6y
Thank you for taking the time to review Fortera and share your experience with us. Many of your comments are great examples of what we love and do best every day – serve our members and our team members. We are glad that you found much of your time rewarding and impactful. Here at Fortera, we strive to live by our “We Learn and Teach” core value which not only encourages team members to voice concerns and ask questions, but embraces continuous growth and professional development. We appreciate all the feedback you have shared.

Explore other reviews about Fortera Credit Union

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at Fortera has given me the opportunity to build meaningful relationships throughout the community while helping individuals feel more confident in their financial lives. One of the things I value most is the ability to create impactful financial wellness programs that truly meet people where they are without judgment or pressure. Pros: * The culture encourages creativity, relationship building, and community involvement. * I’ve been able to collaborate with schools, nonprofits, businesses, and military organizations in meaningful ways. * Team members genuinely care about serving others and improving our communities together. * There are many opportunities for growth, leadership, and innovation.

Cons

Cons: * Like any growing organization, there are always areas for continued communication and process improvements. Overall, I’m thankful for the experiences and opportunities I’ve had during my time here.

5.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly, this company is such a great place to work. The benefits and PTO are amazing, and I love the VTO and Stakeholders bonus program. Management genuinely encourages people to use their time off and maintain a healthy work-life balance instead of making employees feel guilty for taking a break. It’s refreshing to work somewhere that understands people have lives and responsibilities outside of work and really "walk the talk." There are also lots of opportunities to grow and level up in your career, and the overall vibe is super positive. The culture is fun, supportive, and not toxic like a lot of workplaces out there. Leadership genuinely wants people to succeed and always makes employees feel valued. And the CEO is super caring and involved, which you don’t see often. It really feels like a company that invests in its people and wants everyone to win.

Cons

Everyone can improve but there really are no cons.

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Fortera Credit Union Response
3w
Thanks so much for sharing your feedback. We’re really happy to hear you’ve had such a positive experience with our benefits, work-life balance, growth opportunities, and overall culture. We work hard to create a positive workplace where people feel supported, valued, and able to grow both personally and professionally — so hearing this honestly means a lot. We appreciate you being part of the team and helping make the culture what it is.
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