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      Fortnum & Mason

      Engaged employer

      Fortnum & Mason reviews

      Good community - Guest Experience Host Fortnum & Mason Employee Review

      4.0
      24 Mar 2026
      Guest experience host
      Recommend
      CEO approval
      Business outlook

      Pros

      Good community, training opportunities, career advancement

      Cons

      intense hours and working conditions, your experience depends on the manager, main store has better perks, bullying

      avatar
      Fortnum & Mason Response
      1d
      Thank you for taking the time to share your company review. We welcome employee feedback at Fortnum's, and we value listening. It's great to hear your feedback, which we have taken note of, and overall we're pleased that you had a good experience working with us. Many thanks, Fortnum's HR Team

      Explore other reviews about Fortnum & Mason

      5.0
      7 Apr 2021
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Staff are professional, the working environment is great

      Cons

      I didn't find bad things in this company, everyone is friendly

      1
      3.0
      25 Feb 2024
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      High staff discount which is really nice- it’s 40%.

      Cons

      Toxic company culture and managers don’t know what they’re doing.

      avatar
      Fortnum & Mason Response
      2y
      Your feedback as an employee matters to us, so thank you for taking the time to share your experience. We would also love the opportunity to discuss this feedback further with you, completely confidentially, at a time that’s most convenient for you. Please do email HR@fortnumandmason.co.uk and someone from our HR team will be in contact with you as soon as possible. Many thanks, Fortnum & Mason HR Team
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