The worst place I have ever worked - Coordinator Fragomen Employee Review

1.0
5 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Colleagues in my team. Weekends off. Free coffee and tea. Not a lot of pros to be honest, it was awful.

Cons

From day one it became clear that it was not what you know but who you know. The only thing I took from my experience was that sucking up to management gets your further than anything else in life. The people that worked in the office as coordinators and senior coordinators were mostly not intelligent people, lazy and moaned frequently. There were a few coordinators that showed intelligence, hard work and initiative but these were disliked by management and were almost black listed. Management made it clear that there was a definite hierarchy and people were treated differently depending on your job level. For example above coordinator level it appeared you could listen to music on headphones but not otherwise. It was a very school like environment. Also some people received benefits that others did not in the same situation e.g sick days not being recorded for certain preferred members of staff to save them up, or days being recorded as compassionate leave for one person because of a situation but not for another in the exact same situation. It was sold as such a good firm with good values and no hierarchy and this was simply not the case. Senior coordinators (mostly) were worse than the coordinators themselves so would be expected to check work but didn't understand what was going on. They were also very lazy and often avoided checking work by pretending they were busy, ignoring coordinators or even flat out refusing to do their job. There is no training given and the management do not listen when you say you're struggling. They will throw things on you and do not listen to your feelings. If you have been blacklisted you will be ignored by management and the little cliques they create. You will also never get a promotion regardless of how good you are at your job, promotions are given to uncharismatic people with no skills or management ideas, but who are happy to act robotic in the way management wish them to.

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5.0
15 Apr 2026
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Pros

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Cons

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4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits & PTO are great. Clients are great though some can be high maintenance as expected. Support staff are good collaborators for the most part. Lots of professional development opportunities.

Cons

Mediocre work/life balance. Most teams work past 5:30, remote work is treated as a perk not a right and dependent on your team leader whether it’s respected. Hopefully you get on a good team as it’s difficult to move within teams and work on other visa types.

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