A Good Start & A Bad End - Anonymous employee FreshDirect Employee Review

2.0
4 Feb 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Easy work. A lot of managers are cool and easy to get along with. There is a lot of potential in the company and hopefully in time there will be improvements down the stretch.

Cons

Management, Ops and Dispatch need to get their stuff together. We were constantly late due to late dispatch and not getting the help that we need. The scheduling is horrible, I got home at 2am every day basically, I live only 40 minutes away from the base. While there are a lot of good drivers, there are a lot that feel that driving is what they get paid for and abuse their helper leaving them to do a lot of walk ups and most of the work, and I was a helper there recently. The union is a HUGE issue as well. They are basically robbing the people within the union. Would also be nice if I got to choose who I wanted to work with to avoid the whole non working driver as I mentioned above.

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5.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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