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      Frontier

      Engaged employer

      Frontier reviews

      Post Verizon Conversion Blues - CSSC Agent Frontier Employee Review

      3.0
      11 Oct 2016
      Cssc agent
      Recommend
      CEO approval
      Business outlook

      Pros

      At the moment, the pay is still good. Not sure if that is expected to change. Opportunities to move to different positions are still available.

      Cons

      Since the acquisition of Verizon Fios in the state of Florida, there has been a somber feel in the office. Changes were expected, however, many do not feel valued anymore.

      Explore other reviews about Frontier

      5.0
      13 May 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      24 Jun 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      1w
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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