The absolute worst company ive ever worked for... - Supervisor Frontier Employee Review

1.0
22 Feb 2017
Recommend
CEO approval
Business outlook

Pros

The benefits we carried over in the Verizon west merger

Cons

Company is comfortable with not showing up for installs and repairs... antiquated systems which allow mismatched promotions to be put on customers accounts which they're promised but will never see... no order confirmation sent to customers... It is not uncommon to have customers missed multiple times for installs... We sell dsl which often isnt available wasting customers time No interest department cooperation or sense of urgency Too many offline non customer facing representatives who could care less because they don't deal with customers....

Explore other reviews about Frontier

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
1w
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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