Riff - Operations Supervisor Frontier Employee Review

1.0
16 Aug 2019
Recommend
CEO approval
Business outlook

Pros

The other talented beings who worked there

Cons

From the CEO to the bottom directors. Many of this management team were down right awful. They want to micromanage but cant keep up their promises, the requests of employees, and has no compassion. Their attitude is, "you are lucky you have a job" attitude and will treat the teams like that. The upper management team has decided to let their NOC tier 2 switch team and switch translations team go. These are the teams who know the network, who know how to assist in troubles when their lack of knowledge IMT and surveillance team cannot and will not do the simplest fixes. They hired a contract company which is in the US but has people from from Chennai ATTEMPT to do what the switch tier 2 team did. They have no clue and cannot barely troubleshoot the higher level incidents that this team said they could. Techs in the field are outraged they dont have the assistance they had. That's because most of those techs are riffed the same way and they have these techs managing multiple sites that have different equipment they never worked on. But they could always depend on the tier 2 switch team to assist. After you riff that type of talent, know your company is about to shut down or get sold off. That's exactly what they are doing now. Selling off pieces of the company trying to STILL KEEP their exact bonuses and let go of hard working great people. No loyalty, no real concern about Americans keeping a career and be able to retire from. Those days are over for many who are coming up in the telecom world.

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
4w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and team. Major help in developing early career skills.

Cons

Lower end of salary range, felt underpaid.

avatar
Frontier Response
1d
Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
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