Horrid - Residential Sales Consultant Frontier Employee Review

2.0
31 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Benefits if you're union. No much other than that! I am writing thing ms because there are no pros to working there.

Cons

Outdated technology, bleeding out the rump end on customer churn, no support from local managers or supervisors, commission tier is set against with a post call survey and repeat calls. Techs are over worked and not enough staffing. Wait till you have to tell a dear sweet lady that her repair ticket is going to take two weeks to complete. I wish the fed communications would take a look into this. If you're a Verizon employee coming in on the conversion good luck. They will take your pay. Take a buyout and enjoy an early retirement!

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Frontier Response
5d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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