. - Anonymous employee Full Creative Employee Review

Work was fast paced but everyone was great and helpful

Scheduling was the worst part for me

Flexible schedule, working from home.

Expectations are very high in comparison to the amount of helpful coaching available. Basically you can get in trouble for many things and it's just black and white ruling. Empathy from the Associates to the callers is required and graded, yet empathy from the company to the Associates is rare.