20 Apr 2022
Future Response
4yThanks for taking the time to provide your review. We genuinely value each and every review as it's a great way for us to know what we are doing well but more importantly, to understand where we need to improve. You’ve mentioned that you don’t believe there are any positives to note which is concerning and not feedback we would expect to hear. I'm sorry you've had this experience and would love to talk through it in more detail so that we can see why you feel this way and how we ensure others do not have the same experience. Please would you email me on Dan.Wolff@FutureNet.com so I can follow up with you.