Fulfillment Associate Review - Anonymous employee GOAT Group Employee Review

1.0
21 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Worked there for 6 months and the only pro I can think of is the free lunch they provide. Oh and once a month, they bring a food truck around for more free food.

Cons

The company is split into three different buildings and I worked under the Operations building. The Operations department is an absolute mess. When they say fulfillment associate, they are not kidding. This means they will literally fill you in for any job that needs to be done. So at random times, you may be called to carry heavy boxes, take the trash out, and event assemble desks. I graduated college, but most of the employees under operations have not. Not saying this is bad, but the people you work with talk about smoking weed before work, and they also take the lunch breaks to indulge in more and occasionally alcohol as well. Unfortunately, it's not a motivating environment as most people come to work with bad attitudes. There is also a divide within the employees, as they form a cult-like environment where they talk about the people behind their back. Very high school-like and immature. As far as management goes, they are the ones to blame for this behavior. They always talk about being a family, they call this FTRIP (focus, trust, resiliency, innovation, passion) and it is quite corny. They make promises to most employees about moving up within the company, but a lot of these are unfulfilled. ALL they care about are the numbers. The shoes that come in need to go out daily, so it's always a stressful environment where management constantly breathe down your neck. They do not reinforce any of the "FTRIP" model themselves, but expect the employees to. My biggest problem with this company is the pecking order for moving up. Management plays favorites and they give people they like certain priority over others, rather than looking at talent and qualifications. So if you want to start from the bottom and pack boxes all day, then go right ahead.

Explore other reviews about GOAT Group

5.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Regular review cycles with opportunities for promotion.

Cons

Benefits could be better, little communication from c suite.

2.0
4 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- The first couple of years were great. Fun team, smart people, super fast pace, and exciting work day-to-day - A lot of promise and potential for growth, in 2020 we hyber-grew and it was so fun - Strong teammates who supported each other - I was genuinely excited to tell people I worked here in the beginning — the vibe was young, trendy, and cool

Cons

If you’re considering joining, be aware: this is not the same GOAT it once was. If you had asked me a few years ago, I would have raved about this company, but the vibe and energy that made it special are gone, replaced with instability, layoffs, and poor leadership. Do your homework before signing on if you get an offer. Innovation stalled toward the end of my tenure. Most of the work shifted to maintenance and it often felt like we were just “keeping the lights on” Multiple large layoffs recently :/ I won’t pretend I know how to run a company, but in my view, the executive team is too young and inexperienced to scale effectively. It showed in their decisions, and they often came across as stubborn and dismissive of feedback that challenged their “vision” Just short-term, reactive moves and constant cost-cutting Equity doesn’t look promising; I don’t expect it will hold much value in the foreseeable future You basically get your base salary and that’s it. Perks are minimal to nonexistent. No real people-focused experiences, but I guess you get free shipping.. lol

12
See reviews by: Helpful|Rating|Date|All